FAQs

Frequently Asked Questions

You can contact us be telephone on 0141 778 9462. Our offices are open Monday to Friday, 9am to 5pm. Alternatively you can send us an email using support@aubina.com

Please contact us as soon as possible. On some occasions we may not be able to cancel or change an order if it has already been dispatched. Made to measure orders cannot be cancelled or changed once the manufacturing process has been started.

We have a no hassle returns policy and you may return your purchase for any reason. For more information please visit our returns section and the options available to you

For ready made products you will receive your order within 3 to 5 working days. Made to measure orders can take 15 working days to be dispatched.

At the moment we send our orders out via Royal Mail, Whistl, Hermes or DPD

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